Feefo Platinum Trusted Service Award 2022

Feefo award winners 2022

Easistore are excited to announce their receipt of the Feefo Platinum Trusted Service Award in 2022, an award designed to recognise businesses and services providing an excellent level of customer care.

Feefo is a leading platform providing global customer reviews and insights. In doing so, Feefo aims to empower its users by informing them in detail about the products or services on their site. Feefo software and solutions are fully equipped to provide information about customer sentiment, intent, and behavior, allowing better business decisions to be made. 

Using real feedback, Feefo has given businesses who provide exceptional customer experiences the proper recognition since 2014 in the form of Trusted Service Awards. These awards are entirely unique in the sense that they are entirely informed by real customer reviews and opinions. These awards are therefore an accurate reflection of the commitment company’s have to delivering outstanding customer service.

Easistore has been awarded the Feefo Platinum Trusted Service Award 2022. This award is given to companies who achieve Gold standard service for 3 consecutive years, which requires a minimum of 50 reviews with a Feefo service rating between 4.5 and 4.9 between 1st Jan 2021 and 31st Dec 2022. Easistore are proud to continue providing excellent service, having been awarded the Platinum Trusted Service Award over the past few years.

Easistore are thrilled to have received this award again, recognising their commitment to their customers. Our staff have worked extremely hard under unprecedented and challenging conditions, so recognition like this makes the work all worth it. We always put customer satisfaction at the heart of what we do, so it’s important that we take the time to understand the needs and feedback from our customers.

People sat at their desks working on computers

After a difficult year, an award like this means a lot. Since the beginning of the pandemic, online interactions have soared, leaving the public 40% more likely to leave a review after an online purchase or using a service. With companies across the country struggling to respond to negative feedback, Easistore is proud to continue delivering outstanding service to our customers.

Congratulating Easistore, Kim Burgess, Head of Customer Success at Feefo, said:  

“The Trusted Service Awards recognise companies who go above and beyond to provide the very best customer experience.”

To find out more about our Platinum service, read our testimonials or get a quote and store with us yourself today.

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