We are pleased to announce that Easistore has won the Feefo Gold Service Award for 2019, which highlights the importance that we put into customer service. This independent seal of excellence is awarded to businesses that are consistently delivering a high level of customer service. It is also a great measure of our service as Feefo is rated by real customers that have used our service. As a business, we are committed to making sure that we only offer the highest level of service to all of our customers.
The Gold Trusted Service Awards were created by Feefo to award only the best businesses who use Feefo to gain genuine reviews and feedback from their customers. The awards are given to businesses that meet the criteria based on the number of the reviews that have received and the average rating. This unique accreditation is purely based on the good reviews from real customers that have visited the business, with all reviews verified and genuine. This provides an award that you can really trust in for offering the best customer service.
Easistore met the criteria of collecting at least 50 reviews between January 1st 2018 and December 31st 2018 with a Feefo service of rating of above 4.5. In fact, we finished the year with an extremely strong service rating of 4.9 which is excellent!
Matt West, CEO at Feefo congratulated this year’s winners and commented that: “The Trusted Service award has always been about recognising those companies that excel beyond the norm. This year we’ve seen many remarkable businesses leveraging the full potential of Feefo to provide outstanding levels of experience for their customers – and rightly being awarded our most prestigious accreditation. I’m looking forward to the continual success of the businesses that work in partnership with us throughout 2019.”
This is an important accolade as it recognises the hard work we put in to make sure that our customers are happy with the service we provide. Feefo provides both businesses and customers with real reviews that have been verified with purchases which can be crucial in making a decision. It allows business to work on and improve their service offerings while providing customers with peace of mind and a guarantee on the level of service they can expect to receive. With over 3,500 clients working with Feefo, it provides valuable insight into local businesses that you can’t get elsewhere.
We have more than 50 years of storage experience and we take customer service seriously, which is why we aim to provide our customers with the highest quality self storage and best customer service. Our goal is to make storage easy for you and ensure that all of the details are covered for you so you don’t have to worry about the minor details. If you use our storage services in Kent, then you can expect the following from Easistore;