The 5 most commonly asked questions whilst choosing Self Storage
We know that choosing self storage can be a daunting prospect, with so much choice how do you know if a self storage company is going to fully meet your needs? We've compiled 5 of the most important questions you need to know the answers to whilst deciding, along with Easistore's answers- hopefully making your decision a little bit easier!
Will my belongings be safe?
Every branch of Easistore is located in a secure, enclosed compound and constantly monitored by our digitally recorded CCTV system. Our intruder, heat and smoke alarm systems are up and running all day, every day to keep your possessions protected. Our swipe card entry system ensures only you have access to your belongings.
How much will it cost me? Are there any hidden charges?
Our handy quote tool will help you work out just how much storage you need and how much it will cost. Everything apart from insurance (available separately from Easistore at affordable rates) is included in the price, and if you find a lower storage quote elsewhere we will beat them on price! We also have a variety of special offers, including up to 4 weeks free and pre-pay discounts!
Is it easy to move my belongings into my storage space?
Each of our storage facilities has a copious amount of free customer parking, as well as covered loading bays to ensure your belongings are safe whatever the weather. What's more, our customers can make use of one of our moving vans free of charge to move your belongings all in one go, saving you both time and money.
When can I access my storage space?
Our long opening hours, seven days a week, give you plenty of time to get to your belongings as often as you require. 24 hour access is also available by prior arrangement.
What is the best way to pack my belongings?
We recommend planning before you begin, sorting items according to weight and fragility, make use of packing materials to ensure nothing will be damaged in transit. When unloading at your storage space, make sure you stack the heaviest items at the bottom and leave a walkway down the middle so you can access all your belongings with ease. For even more storage tips click here.
If you have any further questions then please don't hesitate to get in touch with us by using our contact form or calling your local branch on one of the numbers above.
COVID-19 Updates & Opening Hours
Welcome to Easistore, where the health and well-being of our customers and colleagues will always remain our number one priority. We are providing the full range of storage services, our stores are large buildings with a low intensity of use and are not crowded.
We continue to adjust our operating procedures in-line with the latest government advice and have carried out risk assessments to confirm our stores remain COVID-19 compliant with appropriate safety measures in place. These measures include;
* Enhancing our daily cleaning and sanitising routines.
* Making Personal Protective Equipment available for all our colleagues.
* Hand Sanitiser and Hand washing facilities available.
* Installing COVID-19 Signage and floor distance markers.
* Limiting access to reception to maintain social distancing. Customers are asked to wait outside reception until a store colleague indicates it is ok to enter.
* Customers are kindly asked to pay by card or Direct Debit as we are not accepting cash. Payments can be made over the phone if you would prefer not to visit the store.
* Only one person to use the Lifts at a time (unless they are from the same family.)
* Incoming customer deliveries are being accepted but please note that these will not be signed for.
* Fork Lift services available by prior appointment only.
Please do not visit our stores if you show any symptoms of Coronavirus. For the latest NHS information go to; https://www.nhs.uk/conditions/coronavirus-covid-19/
We kindly ask customers to be patient and to observe these important measures and changes. Please follow the advice given by our store colleagues at all times. Our colleagues are happy to answer any questions or discuss any concerns.
Please refer to your local store page to confirm reception and access hours at each location and we advise that you call the store before setting off to get the most up to date information.
These are challenging times for us all, as we work together in trying to limit the spread of Coronavirus. We would like to thank you for your patience and for working with us to ensure that Easistore remains a safe place for our customers and colleagues.