Choosing Self Storage - 5 Commonly Asked Questions - Easistore UK
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  • Edenbridge01732 862626
  • Maidstone01622 679777
  • Tunbridge Wells01892 544449

The 5 most commonly asked questions whilst choosing Self Storage

We know that choosing self storage can be a daunting prospect, with so much choice how do you know if a self storage company is going to fully meet your needs? We've compiled 5 of the most important questions you need to know the answers to whilst deciding, along with Easistore's answers- hopefully making your decision a little bit easier!

Will my belongings be safe?

Every branch of Easistore is located in a secure, enclosed compound and constantly monitored by our digitally recorded CCTV system. Our intruder, heat and smoke alarm systems are up and running all day, every day to keep your possessions protected. Our swipe card entry system ensures only you have access to your belongings.

How much will it cost me? Are there any hidden charges?

Our handy quote tool will help you work out just how much storage you need and how much it will cost. Everything apart from insurance (available separately from Easistore at affordable rates) is included in the price, and if you find a lower storage quote elsewhere we will beat them on price! We also have a variety of special offers, including up to 4 weeks free and pre-pay discounts!

Is it easy to move my belongings into my storage space?

Each of our storage facilities has a copious amount of free customer parking, as well as covered loading bays to ensure your belongings are safe whatever the weather. What's more, our customers can make use of one of our moving vans free of charge to move your belongings all in one go, saving you both time and money.

When can I access my storage space?

Our long opening hours, seven days a week, give you plenty of time to get to your belongings as often as you require. 24 hour access is also available by prior arrangement.

What is the best way to pack my belongings?

We recommend planning before you begin, sorting items according to weight and fragility, make use of packing materials to ensure nothing will be damaged in transit. When unloading at your storage space, make sure you stack the heaviest items at the bottom and leave a walkway down the middle so you can access all your belongings with ease. For even more storage tips click here.

If you have any further questions then please don't hesitate to get in touch with us by using our contact form or calling your local branch on one of the numbers above.

Easistore Customer Reviews

No problems at all. Excellent staff and very well organised facility


Very efficient, helpful and on the ball. Would recommend use to others.


No hassle staff polite and helpful

Mr Thomas Patterson


Efficient, prompt in reply, pleasant over phone, and in person. Clean, bright, modern office and reception facility. Keen for my business. "Free" van hire on the move-in day. I felt they "worked" to capture my business.


Customer service was excellent with a knowledgable and friendly team on both of my visits.

Mr Geoffrey Ashton


Friendly and efficient service and I wasn’t hassled to commit like I was by other storage providers. Would recommend!

Ms Alison Cole


Mark is always friendly helpful and well informed and does everything with a smile

Mr Terence Ford


Easistore made everything really easy and straightforward in a really difficult time. Thank you!

Miss Georgie Byne


Great customer care and always available to help. The units are a good size with good ventilation and humidity monitored which was important for my storage needs.

Mr Brian Ngwenya