Storage Space FAQ's
Frequently Asked Questions
- Who can benefit from Easistore Self Storage?
- I'm moving abroad - can you help?
- I'm moving home - why should I store with you?
- What exactly can I put in my storage space?
- How much will a self storage space cost?
- How do I know someone won't tamper with or steal my possessions?
- What about insurance?
- Do you offer any other facilities?
- Why should I store with you when I can use a friend's attic or our garage for free?
- What's the minimum / maximum amount of time I can store for?
- Where's my nearest store?
- Are all your stores the same?
- What do you mean by 24 hour self storage?
- What if I rent the wrong room size?
- I'm not sure how everything should be packed - can you help?
- Storage & Packing Tips
- I might need less / more space in the future. Is this a problem?
- I'm moving home, what tips can you give me?
Who can benefit from Easistore Self Storage space to rent?
Just about anyone. For instance, you might want to free up space in your home or garage, or you could use us for removal storage if you're moving home. Just about any business can free up expensive office rental space by storing documents with us. Many businesses also use us for general storage solutions - excess stock, bulk storage, or looking after tools or samples. As we offer 24 hour self storage access that's free and unlimited, some businesses find it useful to make their space a showroom or extension of their office, as well as for storage. Lots of businesses and individuals also use us for parking for their cars or vans.
I'm moving abroad can you help?
You maybe moving abroad, working or just traveling and require storage space, uk based so that you can keep your options open until you return or make a definite decision to relocate.
If you are temporarily moving abroad and need a uk storage space to let out your property as 'unfurnished', we can arrange this so that when you return to home you can have easy access to your items.
Having storage space uk based allows you to move to your new home abroad and get things ready before you get your shipper or international removers to collect your items and deliver them to your new home.
I'm moving home - why should I store with you?
If you're selling your home, clearing out some of your possessions first will make it less cluttered and more attractive to buyers and if you're in a chain that's got held up, you can store everything with us for as long as it takes - your removal storage can be from as little as one day. If you're moving into one of our stores for the first time, we provide Free Van Hire for the day and we also offer details of Recommended Removals firms local to each of our stores incase you need extra help. And remember, we're always checking prices locally so we can offer you the best possible deal on removal storage.
What exactly can put in my storage space?
As long as it's not illegal, dangerous, highly inflammable, perishable, precious or alive you can store it!
Examples of goods you are not permitted to store are - gas, flammable items, fireworks, perishable foods, dangerous chemicals, goods of an illegal nature or live animals.
If you have any queries please contact us for clarification.
Anything you store must comply with our terms and conditions.
How much will it cost?
You might be surprised at just how affordable our self storage solutions are. We're constantly checking our prices to make sure you always get the most cost-effective storage locall but if you happen to find a more competitive price elsewhere we'll beat it under our Price Promise! Take a look at the Special Offers we run as well - you could be in the position to save even more money. Furthermore, there are various discounts, including student and OAP reductions, and a variety of other ways in which you can save even more money, such as prepayment options.
Why not contact us now for a quote? Or get a quote online
How do I know someone won't tamper with or steal my possessions?
When you rent with us, your unit will be securely padlocked and only you will have the key. Even we don't have access to your storage space. Other security measures include monitored 24 hour CCTV and extensive staff presence. Click here for full details on our security measures.
What about insurance?
For extra peace of mind, we offer flexible low cost insurance specially tailored to either business or personal storage.
Do you offer any other facilities?
We provide all the essentials and useful extras you could need for your self storage unit. Free trolley use in all our stores, for instance, with fork lift and pallet facilities available in many of our outlets. There are also fax, photocopying and even meeting room hire facilities.
Why should I store with you when I can use a friend's attic or our garage for free?
Even friends (and the space they can offer) have their limits. Can you be sure everything is 100% safe and accessible? And how secure, clean and dry is your garage? Will everything fit in? (How about your car?!)
What's the minimum / maximum amount of time I can store for?
The minimum time is as little as one week, and the maximum is as long as you want. The notice period you give us can be as little as 24 hours - so you'll never have to pay for storage time you don't need.
Where's my nearest store?
Visit Easistore Locations to find your nearest store.
Are all your stores the same?
All our stores offer free, unlimited access and extended hours access by prior arrangement. The set up of our stores and the facilities they provide are also the same, apart from Easistore Tunbridge Wells, which also provides Wine Storage.
What do you mean by 24 hour self storage?
Put simply, you can access your storage unit whenever you want, as often as you want. Some of our stores offer 24 hour access self storage, and the rest all have extended hours opening, and are open at weekends. You can add to, take away from or just check up on your storage at a time to suit you - unlike some storage companies, we offer free, unlimited access.
What if I rent the wrong room size?
In this instance you can simply rebook and move to the correct room size. Or, if the right size isn't available, you can take an additional room.
I'm not sure how everything should be packed - can you help?
Our trained, friendly staff are there to give you all the help and advice you need. We also stock a full range of packing materials suitable for all kinds of storage solutions.
Storage & Packing Tips
1) Make a list of what you intend to store, especially larger or unusual shaped items. Note items that can fold down or be taken apart to make more space i.e. beds. This will help you get the best possible quote and enough packing materials.
2) Calculate the value of what you have to store and arrange insurance cover. This can be done in store and must be taken out prior to moving your goods in.
3) Label all boxes clearly to help when retrieving goods from your unit and unpacking.
4) Allow large and heavy items to form the base of the storage room with lighter items at the top.
5) Use chest of drawers and wardrobes to store boxes and paper work giving you extra room. Position items that you will need frequent access to at the front of the unit.
6) Cover all furniture with dust sheets and remember to wrap table and chair legs to avoid scratching.
7) Store heavy items in smaller boxes to make for easy lifting. Store china and breakables in stronger cardboard and plastic boxes packing with bubble wrap or tissue paper.
8) Make sure that fridges and freezers are fully defrosted to prevent water damage and where possible leave the doors open to allow ventilation.
9) Clean all garden furniture before storing and make sure that your lawnmower is drained of petrol.
10) Purchase a padlock to secure your unit (available in store). If there will be more than one person accessing the unit (store will need notification of this) consider a combination padlock.
I might need less / more space in the future. Is this a problem?
Of course not. You can easily decrease or increase the space you rent - so you'll always have enough space, but never end up paying for too much space. You can find out how much space you're likely to need by checking our Space Guide
I'm moving home, what tips can you give me?
Here are a few moving home tips to help you along the way...
One month to go...
- This is a good time to see if you will need a self storage room during the moving process. You may decide to move some of your items into storage in advance of the move to make things easier on the day or to temporarily create more space in your new home while you redecorate when you first move in.
- Buy contacting Easistore early we can help with any enquiries and advise you on which packing materials you are likely to need. To view a selection of the moving supplies we sell in store and to buy online, visit our Box Shop.
- Ring around for a few quotes from different removal firms before you appoint one (see our Recommended Removers) and make sure they are properly insured and establish exactly what they are prepared to do before you give them your business. We can recommend reputable local removal and van hire firms whom our customers regularly use and trust.
- Order your packing materials. Remember, if you buy a storage pack from us, we will deliver it to you free of charge.
- Start packing any non-essential items such as out-of-season clothing, together with your best china, glassware and ornaments. Mark the contents clearly on the side and the top of the boxes so that the details can still be seen on a stacked box.
- Clear out your loft, garage and shed if you have one.
- Advise your friends, family and any business associates of your new address and the date of your move. If you move hasn't already become a talking point, this is likely to prompt your friends and family to offer you their own valuable tips on moving home.
- Arrange to have post re-directed to your new address - there's always someone you will overlook when you send out your change-of-address notes!
- Keep all correspondence from your Estate Agent, your Solicitor and the removals company safely together for easy reference.
- Contact the companies who insure your building and contents and arrange your cover to be transferred to your new home – as applicable, to commence on the day you move in.
Two weeks to go...
- Review the progress of your moving home checklist.
- Start running down food stocks in your freezer.
- Continue to pack any items you won't need before the move.
- Arrange for someone to look after your children and pets during the move.
- Contact your gas, electric, telephone and water suppliers to inform them of the impending move.
One week to go...
- Review the progress of your moving home checklist.
- Double-check the booking you've made with your removal firm.
- Keep your vacuum cleaner, dusters, polish, etc, unpacked for that last once-over.
- Cancel any newspapers, milk and window cleaning and settle any bills you may have overlooked. If you have any subscriptions, advise the suppliers of your new address and move date.
The day before...
- Prepare a moving day 'survival kit' containing your essentials, such as a kettle, mugs, tea, coffee, milk, sugar, teaspoons, sandwiches, snacks, biscuits, crisps, fruit, washing-up liquid, tea towels and a hand towel (not forgetting a toilet roll or two!).
- Pack all your valuables together (such as jewellery) and carry them securely with you.
- Keep the file containing all valuable documents relating to the move with you at all times in case you need to refer to them.
- Advise the telephone company of the time you want your telephone disconnecting (or the number transferring, if you're keeping it).
- Defrost the freezer and fridge (if you intend to transport the freezer and its contents intact, put it on fast-freeze overnight).
- Make a list of useful telephone numbers for the new occupiers of your home, plus instructions for operating any appliances, central heating, etc.
- Make sure you have cash available for the unforeseen circumstances and for tipping your removal men.
- Telephone your insurance company to double check that your new contents cover will be in force at the time of the move.
The morning of the move...
- Telephone the gas and electric companies to give them your final meter readings.
- Pack the rest of your belongings:
- Use good quality storage boxes. We sell cardboard and plastic boxes
- Fill boxes to capacity - as partially full or bulging boxes may tip or collapse
- Heavy items should be packed into small boxes so that they are easy to lift
- Label or number boxes for easy reference when you need to locate your goods
- Make up an inventory of your stored items and keep it in a safe place at home
- Protect your fragile goods in bubble wrap
- Dishes and glasses should be wrapped in tissue paper or bubble wrap before storing
- Garden equipment should be cleaned before storing
- Wrap table legs with bubble wrap before storing
- Wardrobe boxes allow you to store your clothing on hangers which keeps their shape
- Always place a protective cover over your soft furnishings
- Organise your storage space:
- Place heavy or bulky items in the room first to provide a good stacking base
- Plan your storage space - put those items that you need to get to most often near the front, close to the door
- To maximise space stack similar sized boxes together
- Do not place heavy items on sofas or mattresses
- Stack chairs seat to seat with cloth or paper to separate them
- Leave refrigerator or freezer doors open for ventilation
- Pictures and mirrors should be wrapped in mirror boxes, marked fragile and stacked on their end
- Avoid stacking or leaning furniture against outside walls to aid ventilation
- Cover your goods with dust sheets to protect against dust
If you find yourself in the unfortunate situation that you’re unable to get into your new home contact Easistore and we will be able to give you a short term storage solution.
You may also find additional moving home tips within these pages - useful when moving:
Please note that you may not store the following;
Gas, Flammable items, Fireworks, Perishable foods, Dangerous chemicals, goods of an illegal nature or live animals.
Still have a question? Call us now 0800 316 2323.
