Choosing Self Storage - 5 Commonly Asked Questions - Easistore UK
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  • Crawley01293 880100
  • Edenbridge01732 862626
  • Maidstone01622 679777
  • Tunbridge Wells01892 544449

The 5 most commonly asked questions whilst choosing Self Storage

We know that choosing self storage can be a daunting prospect, with so much choice how do you know if a self storage company is going to fully meet your needs? We've compiled 5 of the most important questions you need to know the answers to whilst deciding, along with Easistore's answers- hopefully making your decision a little bit easier!

Will my belongings be safe?

Every branch of Easistore is located in a secure, enclosed compound and constantly monitored by our digitally recorded CCTV system. Our intruder, heat and smoke alarm systems are up and running all day, every day to keep your possessions protected. Our swipe card entry system ensures only you have access to your belongings.

How much will it cost me? Are there any hidden charges?

Our handy quote tool will help you work out just how much storage you need and how much it will cost. Everything apart from insurance (available separately from Easistore at affordable rates) is included in the price, and if you find a lower storage quote elsewhere we will beat them on price! We also have a variety of special offers, including up to 4 weeks free and pre-pay discounts!

Is it easy to move my belongings into my storage space?

Each of our storage facilities has a copious amount of free customer parking, as well as covered loading bays to ensure your belongings are safe whatever the weather. What's more, our customers can make use of one of our moving vans free of charge to move your belongings all in one go, saving you both time and money.

When can I access my storage space?

Our long opening hours, seven days a week, give you plenty of time to get to your belongings as often as you require. 24 hour access is also available by prior arrangement.

What is the best way to pack my belongings?

We recommend planning before you begin, sorting items according to weight and fragility, make use of packing materials to ensure nothing will be damaged in transit. When unloading at your storage space, make sure you stack the heaviest items at the bottom and leave a walkway down the middle so you can access all your belongings with ease. For even more storage tips click here.

If you have any further questions then please don't hesitate to get in touch with us by using our contact form or calling your local branch on one of the numbers above.

Easistore Customer Reviews

Fantastic service , staff are friendly and helpful ! Very clean and easy storage ! Can't fault any part of the service ! Thank you

Mrs Debbie Zevka

13-Nov-2017

Superb experience staff superb

Mr Tim Wilkins

11-Nov-2017

Thank you Marc (Crawley store) for all your assistance. You were informative, knowledgeable and professional. Your information on the rental of our unit was very precise. I would highly recommend this company and would not hesitate to rent from them again. Thanks for all you help.

Mrs Lorraine Walsh

09-Nov-2017

Flexible and gave me a lot of information about how big an area I required.

03-Nov-2017

From the moment I entered the building, the staff were friendly, professional, helpful and very efficient

Mr Paul Burgess

30-Oct-2017

Very good service from friendly staff

25-Oct-2017

Really impressed with the professionalism and customer service. Marc was great and really helped us get to grips with the way storage works and explained everything perfectly.

The free use of the van was a really good idea and is a definite USP for using Easistore. Plus the facilities on site...

Mr Dan Jones

24-Oct-2017

I found the staff very helpful and ready to answer any questions.
The storage units lifts and corridors are very clean and tidy.
The charges are reasonable and the option of free van rental is a bonus.
Possibly the only grumble is some times parking can be a problem as it looks like Audi...

22-Sep-2017

They were very professional and made the complete process very easy and friendly.

Would definitely recommend them

Mr Guy Young

20-Sep-2017